Annually millions of products are recalled for a number of different reasons. When a product is recalled this is usually because of some safety concern. With the number of product recalls done every year it is important to know the circumstances linked with recalled items.
The Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) is the department that sets the standard of vehicles. Vehicle manufacturers must obey the guidelines that the NHTSA has put in place. When a vehicle does not meet a certain criteria or is defective in some way then it must be recalled. While NHTSA sets the standards of vehicles the vehicle companies are the ones that usually make the recall. However, there are times when the NHTSA has to prompt the car company to issue a recall.” That being said the vehicle companies have the responsibility to inform NHTSA, dealerships, owners and distributors to make a recall.
After the vehicle is recalled the manufacturer has the responsibility to repair the problem for free. The NHTSA keeps track in order to ensure that the manufacturer is in compliance with the recall.
Product Recalls: Notification
When a recall is issued, the registered vehicle owner is notified by mail that there is a vehicle recall. The manufacturer must inform the vehicle owners of the risk of the vehicle recall. The recall notice explains the need for the recall and what action the owner should take. The explanation should specify the following:
- what exactly the issue is,
- how long it will take to repair the problem and
- who is able to work on resolving the issue
The notice also gives contact information if the recall requires payment by the owner instead of a free resolution.
Vehicle recalls are made to ensure the safety of the vehicle users by fixing any problems with the vehicle.